Grabbing Interest with Great Vacation Rental Photos

by CottageGuru on September 1, 2010

I loved the photo posted by Rebecca Brigolante on her Facebook page recently. It’s not just an outdoor photo but an experience and reminded me how important it is to stage photos to evoke emotions. Her web site at Brigolante Apartments shows a real grasp of how important it is to create images to capture interest.

brigolante-patio We’ve been blessed with a last blast of summer here in Ontario. The trees are beginning to change with the reds and orange of the maples giving a hint of what is to come in the next few weeks when full-blown fall will spread across the countryside in a riot of colour. It reminded me to get out and get some great photos for the Flickr albums I’m putting together to promote Osprey Cottage in different seasons.

If you are marketing a cottage or vacation rental throughout the year, it’s important to show images of what it will look like at different times. Because you may have a limited amount of photos on a listing, using Flickr to create additional albums you can link to can be just what you need to show off all your seasonal images.

If you can get your potential guests to imagine what they will experience if they stay at your property, and what they’ll see in the local area, you stand a much greater chance of getting them to hang around on your listing or site and convert them to paying guests.

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Does Your Vacation Rental Feel Like Home?

by CottageGuru on August 28, 2010

welcome-note  I wanted to share a blog post I read today on At Home in Tuscany because it says very succinctly what renters want when they book a vacation home. 

The post is written by Pauline Kenny, someone I admire hugely for the knowledge and information she shares on the vacation rental business, from a renter’s perspective, and we should all take the time to read the article and draw what we can from it.  I think most owners who manage their rental homes professionally do all of these things to some extent – I’m not sure many of us would be offering stiff line-dried towels though – but to those that are new to the business, there are some great points made.

The one that resonated with me the most was #1:

Someone or something is there to greet me. It is nice to be welcomed by the owner or local representative but we have stayed in places where the key was left under a flowerpot and they still felt welcoming. Tea was set up on the counter or there was a note from the owner or fresh flowers in a vase – something that let me know the house was ready for me.

We are often not able to meet our rental guests however we do make sure they know someone was there and made it ready for ‘them’.  We leave a personal note of welcome, a gift basket with produce from our local farmer’s market, a list of what is on in the area.  We always leave the radio on a classical station; lights on if our guests are likely to arrive after dusk,  and in winter the wood stove is lit.  I don’t think there can be much more unwelcoming than guests arriving to a cold, dark cottage and having to fumble around for light switches and then have to look for ways of warming the place up.

What do you do to make your cottage or vacation rental feel like home?

Pauline is currently renting a cottage in the Cotswolds while on a year-long stay in UK. You can check out her Slow Europe site here

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What to do on a rainy day? How you can help your guests

August 23, 2010

We have another gloomy, rainy day here today, and I got thinking about the families who excitedly set off to their cottage rentals on Saturday, anticipating the hot sunny weather that has characterized this summer. They will have woken up this morning in unfamiliar surroundings, looked out onto grey skies and drizzle and contended [...]

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A day in the life of a vacation rental manager

August 19, 2010

   The past few weeks have been nuts but things are beginning to slow down a little so I thought I’d take the opportunity to share a little of what my day job entails and what I’ve learnt from a summer of rentals.
We are blessed in our part of Canada to live amongst thousands of [...]

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Rising Expectations of Vacation Rental Guests

August 14, 2010

I’m curious to hear how many owners have experienced requests, or even demands from their guests for services that we would not expect to be provided in a vacation rental.
I recently heard of a few incidents of guests seeming to believe they were in a resort or hotel, asking for items to be delivered [...]

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What we can learn from other owners’ reviews

July 30, 2010

As a proponent of raising standards in vacation rentals and an enthusiastic follower of other successful owners, I often come across examples of best practice to share. This morning, when I checked Facebook there was an update from Margaret Leach, who runs a number of self-catering apartments in Bavaria, Germany. Margaret is a great [...]

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What’s Under the Bed?

July 28, 2010

When was the last time you checked under the beds in your vacation rental home or cottage?
Did you check the bathroom cabinet; the dresser drawers and the shelf in the nightstand?
I hope it was on the last changeover day. If not, how do you know what your last guests left behind. Dust bunnies [...]

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What’s the Cost of Doing This Vacation Rental Business?

July 22, 2010

I’ve heard the phrase, “It’s the cost of doing business” on several occasions recently and thought it would be interesting to reflect on what this actually means. I use it myself at times when I feel a grumble coming on about having to replace the mesh in yet another screen door ($30 + time), [...]

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When Pets go Missing at a Vacation Rental

July 18, 2010

My son & his wife just spend a sleepless night as their beloved Beagle took off for a walkabout yesterday while they were both at work, and didn’t come home until the early hours of this morning. It brought to mind a frantic phone call we had one Saturday morning last year, from a [...]

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Changeover Without Tears – An Owner’s Guide to Changeover Day

July 15, 2010

With the vacation rental season in full swing most owners, myself included, approach changeover day with a mixture of trepidation, anticipation and sometimes, confidence. Whatever we expect, there are times when we’re surprised, either by the pristine way in which the property has been left by the outgoing guests, or by an ungodly mess.
When [...]

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