Comments on: 6 Comments Vacation Rental Owners Want to Hear http://cottageblogger.com/2009/02/6-comments-vacation-rental-owners-want-to-hear/ Rental Resources for Vacation Home Owners Mon, 06 Feb 2012 12:28:38 +0000 hourly 1 http://wordpress.org/?v=3.1.4 By: Dr Richard http://cottageblogger.com/2009/02/6-comments-vacation-rental-owners-want-to-hear/comment-page-1/#comment-973 Dr Richard Fri, 27 Feb 2009 20:19:40 +0000 http://cottageblogger.com/cottage-rental-basics/6-comments-vacation-rental-owners-want-to-hear#comment-973 “It was exactly as described in the listing” - that made me laugh! In my experience it's best to avoid all the fluffy language altogether and stick to the facts. If you have a website, have a guest review it (after they've stayed) and tell you whether they felt they got what they were expecting. We've had people go through every page on our site looking for differences between the description and the property. Of course they found one or two (and some typos!!) <em>Dr Richard's last blog post..<a href='http://www.infinite42.com/the-cheapest-way-to-market-your-vacation-rental' rel="nofollow">The Cheapest Way to Market Your Vacation Rental?</a></em> “It was exactly as described in the listing” – that made me laugh! In my experience it’s best to avoid all the fluffy language altogether and stick to the facts. If you have a website, have a guest review it (after they’ve stayed) and tell you whether they felt they got what they were expecting. We’ve had people go through every page on our site looking for differences between the description and the property. Of course they found one or two (and some typos!!)

Dr Richard’s last blog post..The Cheapest Way to Market Your Vacation Rental?

]]> By: Heather http://cottageblogger.com/2009/02/6-comments-vacation-rental-owners-want-to-hear/comment-page-1/#comment-957 Heather Wed, 25 Feb 2009 13:22:28 +0000 http://cottageblogger.com/cottage-rental-basics/6-comments-vacation-rental-owners-want-to-hear#comment-957 @Margaret Well said! There is an art to running a vacation rental business and part of it is being 100% customer focused. I hate to hear when people arrive in the dark to a cold and dismal cottage. I realise that owners can't always be there to meet guests but they can create a welcoming environment. A 'virtual smile'! @Margaret Well said! There is an art to running a vacation rental business and part of it is being 100% customer focused. I hate to hear when people arrive in the dark to a cold and dismal cottage. I realise that owners can’t always be there to meet guests but they can create a welcoming environment. A ‘virtual smile’!

]]> By: Margaret Leach http://cottageblogger.com/2009/02/6-comments-vacation-rental-owners-want-to-hear/comment-page-1/#comment-956 Margaret Leach Wed, 25 Feb 2009 13:16:10 +0000 http://cottageblogger.com/cottage-rental-basics/6-comments-vacation-rental-owners-want-to-hear#comment-956 The best welcome you can give is a big smile, ask them how their journey was, show them around their apartment personally, ask if there is any information or help they need. Or, to put it briefly, make sure they know you are pleased to see them and not just somebody who has paid to use your property. The best welcome you can give is a big smile, ask them how their journey was, show them around their apartment personally, ask if there is any information or help they need. Or, to put it briefly, make sure they know you are pleased to see them and not just somebody who has paid to use your property.

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